Problem: The client was unable to see the 'voucher' payment method in other languages after setting the _mollie_voucher_category field to 'Copy'. Additionally, they could not translate the description of the 'Cheques' payment method, as the translation did not appear on the website. Solution: For the 'voucher' payment method issue, the client needed to update/change the product and save, then re-save the translations. For translating the 'Cheques' payment method description: 1. Go to WPML > String Translation; 2. Click on "Not seeing strings that you are looking for?", then on "Admin Texts Translation"; 3. Search for the string, select it, and add it to String Translation; 4. Translate it.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to see the payment method 'Cheques' (known as 'Voucher' in English) in all languages on their WooCommerce site. This issue is specifically occurring on the checkout page, where the payment method appears only in French but not in Dutch or English. Solution: If you're experiencing this issue, we recommend you follow these steps to ensure the payment method appears in all languages: 1. Ensure you have a full backup of your website. 2. Navigate to WPML > Settings > Custom Fields Translation and click on Show system fields. 3. Locate the
_mollie_voucher_category
field and set it to Copy. Remember to save your changes. 4. Update your product in the original language and save to apply the new settings. You can edit a text and save as an example. 5. Re-save the translations. This solution assumes that the original products have the 'Products voucher category' set, allowing the voucher values to be copied to the translations.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: After updating WPML to version 4.7.6 and attempting to update the translation of a product page, the page remains stuck at 'Saving in progress.' The issue occurs when using the Classic Translation Editor, and it affects not only products but also posts and pages. Solution: We discovered that disabling the 'WC MyParcel Belgium' plugin resolves the issue. If this plugin is essential for your operations, you can apply a workaround. In the file wc-myparcel-belgium/wc-myparcel-belgium/includes/class-wcmpbe-postcode-fields.php, within the function getPostedValues(), change the line:
_ajax_wp_die_handler('Invalid nonce.');
to:
// _ajax_wp_die_handler('Invalid nonce.');
or replace it with:
if (!is_admin()) {<br /> wp_die(__('Invalid nonce.', 'woocommerce-myparcelbe'), 403);<br />}
This modification should allow WPML to save the translation. We recommend reporting these findings to the plugin's author for a permanent fix.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket at WPML support forum.
Problem: You are experiencing an issue where the text next to a checkbox on your checkout page, intended to subscribe users to the newsletter, is not displaying in the correct languages (English and Dutch) on your website. Instead, it appears in French on both the Dutch and English versions of your site. Solution: We recommend trying the following workaround to ensure the text is displayed in the correct language on each version of your website. Please refer to the documentation on this issue provided by WPML, which can be found here: MailChimp for WooCommerce Checkout Checkbox Label Not Translated.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance. You can do so here: WPML Support Forum.
Problem: After updating the WPML plugins and WooCommerce Multilingual & Multicurrency, the client's site encountered a technical issue, indicated by an error message from WordPress. Solution: We recommend checking if the site is currently experiencing any ongoing technical issues post-update. If there are no further issues, the error may have been temporary and specific to the update process itself. However, if problems persist, we advise revisiting the update process or checking for any specific errors related to WooCommerce Multilingual.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues continue, please open a new support ticket with us for further assistance.
