Problem:
The client was experiencing issues with listings not being displayed correctly across different language versions of their site. Specifically, listings created in the default language (Slovenian) were not automatically appearing on the English version of the site, and vice versa.
Solution:
1. We ensured that the default language for listings was set to Slovenian, which is the primary language of the site. This allows the 'Translatable - use translation if available or fallback to default language' option to function properly.
2. We clarified that the fallback option only works with the primary language, so listings must be created in Slovenian to be automatically translated to English.
3. For listings created in English, which is a secondary language, we recommended manually translating them to Slovenian to ensure they appear on the Slovenian page.
4. We performed a resynchronization of the listings to correct any out-of-sync issues, ensuring that the listings now display correctly on both language versions of the site.
If you're experiencing similar issues, we recommend checking that your listings are set to the default language of your site and manually translating any listings that were created in a secondary language. If you require custom programming work for more complex translation issues, consider contacting one of our certified partners.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
