Problem: Sie können eine Übersetzung nicht bearbeiten, da die Bearbeitungssymbole ausgegraut sind und eine Meldung erscheint, dass das Element sich im Übersetzungskorb befindet, obwohl die Übersetzung abgeschlossen ist. Solution: Wenn Sie auf dieses Problem stoßen, empfehlen wir Ihnen, eine ältere Version von WPML zu aktivieren, um den Übersetzungskorb zu leeren. Bitte folgen Sie diesen Schritten: 1. Sichern Sie Ihre Website vollständig. 2. Laden Sie die WPML-Version 4.6.9 von hier herunter. 3. Gehen Sie auf Ihrer Website zu Plugins > Installieren > Plugin hochladen und laden Sie die heruntergeladene ZIP-Datei hoch. Bestätigen Sie die Ersetzung der aktuellen Version durch Version 4.6.9. 4. Navigieren Sie zu WPML > Translation Management und klicken Sie auf den Reiter „Übersetzungskorb“. 5. Klicken Sie auf „Korb leeren“. 6. Aktualisieren Sie WPML wieder auf die neueste Version unter Plugins > Installieren > Kommerziell.
Diese Lösung könnte veraltet sein oder nicht auf Ihr Problem zutreffen. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollte das Problem weiterhin bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: The client was experiencing issues with translations not appearing on the live website using WPML's Advanced Translation Editor (ATE). Additionally, the return paths for translations were incorrect, and there were issues with Gutenberg block content not being recognized by WPML. Solution: We first verified that the translations were appearing correctly on the specified page. To address the issue with Gutenberg blocks, we provided a custom XML configuration to be added in WPML > Settings > Custom XML Configuration. The client was advised to add the following code:
Additionally, we suggested creating a new page with similar content to see if the issue with duplicates persists, indicating a possible conflict with the theme or another plugin.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client updated their contact page in English and then updated the French translation through the editor. However, the changes did not appear on the French version of the contact page. The French contact page showed an old address and was missing a second phone number, despite updates made in the editor. Solution: We recommended the following steps: 1. Edit the page in the original language. 2. Make some changes in the content. 3. Save the changes. 4. Update the translation. 5. If the issue persists, manually edit the translated page, add the changes to the contact information, and save the changes. 6. Double-check if the content appears correctly translated. It turned out that the issue was due to a missing translation for the new contact information. Since the editor was loading the full block in HTML, it was necessary to manually change the translation. We completed the translation for the client, cleared the cache, and confirmed that it was working as expected.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are experiencing issues with your website where translations have stopped syncing, the navigation menu switcher generates random links, and the website is experiencing frequent crashes. Errors reported include PHP memory exhaustion and incorrect function calls for loading translations. Solution: 1. Contact your hosting provider to increase the server PHP memory limit as indicated by the 'Fatal error: Allowed memory size exhausted' message. 2. For the PHP 'Notice: Function _load_textdomain_just_in_time', refer to the WPML errata page for guidance on resolving early translation loading issues: https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/ 3. For issues related to properties missing 'agents', follow the instructions provided in this video tutorial to assign agents to properties: https://go.screenpal.com/watch/cThQoCnQ5xZ
If these steps do not resolve your issues or if the solution seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum: WPML Support Forum.
Problem: The client reported that the flags in the navigation menu were not synchronizing correctly. When clicking on a flag for another language on various pages, it redirected to a random page in that language instead of the correct translation. Solution: We first suggested checking our documentation on translating menus, which can be found here: https://wpml.org/documentation/getting-started-guide/translating-menus/ Upon further investigation, we discovered that the language switchers function correctly when the footer language switcher is enabled. We asked the client to confirm where the navigation menu language switchers were added, as we were unable to inspect or edit them.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
