After cloning a site with CPanel and configuring new settings, the client attempted to reinstall WPML plugins using the OTGS installer. Despite selecting 'activate after download', the plugins did not appear in the installed plugins list.

We recommend ensuring that the site URL matches the registered site URL in your WPML.org account. Here are the steps to resolve the issue: 1. Log in to your <a href=\'https://wpml.org/account/sites/\'>WPML.org account</a> and go to the Sites page. 2. Delete the existing site key. 3. Log in to your site, navigate to Dashboard >> Plugins >> Add new plugin > Commercial tab and click the Unregister WPML from this site link if it exists. 4. Click the Register WPML link. 5. Click the Get a key for this site link to generate a new key. 6. Copy and paste the new key into the input box and press the Register button. 7. Take a backup of your site and try to install the WPML plugins again. If the problem persists, please provide a debug report in the Debug Information box. For instructions on how to add a debug report, visit <a href=\'https://wpml.org/faq/provide-debug-information-faster-support/\'>WPML Debug Information Guide</a>. If this solution does not apply because it is outdated or not relevant to your case, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>WPML Known Issues</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues continue, please open a new support ticket at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML Support Forum</a>.

Exception - WPML

Topic	Voices	Messaggi	Freshness
Elementor Text Widget acting strange with translated pages only Started by: ronaldT-5 in: English Support	1	27	1 giorno, 15 ora fa ronaldT-5
Problem mit der Anzeige des Currency Switchers auf der Produktseite Started by: patrickA-31 in: Unterstützung in Deutsch	0	14	1 giorno, 22 ora fa Andreas W.
Seeing “WPML plugin cannot connect to wpml.org” in new Dev environment (behind our firewall) Started by: thomasT-21 in: English Support	0	2	1 giorno, 23 ora fa Andrey
Menu is not working for some languages. Started by: josephW-16 in: English Support	0	2	2 giorno fa Andrey
The menu is not working for some languages. Started by: josephW-16 in: English Support	0	2	2 giorno fa Andrey
Changes occur on the other pages when I make changes to the original. Started by: jensB-35 in: English Support	0	2	2 giorno fa Andrey
Changes occur on the other pages when I make changes to the original. Started by: jensB-35 in: English Support	1	3	2 giorno fa Andrey
Menu Sync will not process. No error is ever given. Started by: timothyB-8 in: English Support	1	8	2 giorno fa Osama Mersal
Split: The French side is still not accessible 1 2 Started by: leslieV in: English Support	0	20	2 giorno fa Andrey
Registered sub-domain invalid Started by: nikkhilT in: English Support	1	8	2 giorno, 1 ora fa Andrey
Server resources for website with 14 languages Started by: janC-21 in: Chat Support	0	2	2 giorno, 2 ora fa janC-21
Issue with Translating Product Videos to German in WPML Started by: glennT-3 in: English Support	0	7	2 giorno, 2 ora fa Lauren
Traducir WPFORMS Started by: basilioS-2 in: Soporte en español	0	5	2 giorno, 2 ora fa basilioS-2
WPML Compatibility Issues with Uncode Theme – Links and Content Blocks Not Translating Started by: Aira Lingat in: English Support	0	5	2 giorno, 2 ora fa Lauren
WPML not catching all ACF fields in translation Started by: mikeR-33 in: English Support	0	8	2 giorno, 2 ora fa Lauren