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This topic contains 20 replies, has 1 voice.

Last updated by Menno van den Heuvel 23 hours, 16 minutes ago.

Assisted by: Shekhar Bhandari.

Author Posts
April 2, 2026 at 12:13 pm #17945905

Menno van den Heuvel

I'm having trouble with a site regularly overwriting translations with the untranslated original. To track down the culprit I added the following code to log the call stack:

add_action('wp_insert_post', function ($post_id, $post, $update) {
// Only care about revisions
if ($post->post_type !== 'revision') {
return;
}

// Check if this is during cron
if (!defined('DOING_CRON') || !DOING_CRON) {
return;
}

// Get current hook
$current_hook = current_filter();

// Get backtrace (who triggered it)
$trace = debug_backtrace(DEBUG_BACKTRACE_IGNORE_ARGS);

// Simplify trace
$simplified_trace = array_map(function ($item) {
return [
'file' => $item['file'] ?? '',
'line' => $item['line'] ?? '',
'function' => $item['function'] ?? '',
'class' => $item['class'] ?? '',
];
}, $trace);

// Log everything
error_log('--- Revision created during cron ---');
error_log('--- ' . date('c') . ' ---');
error_log('Post ID: ' . $post_id);
error_log('Hook: ' . $current_hook);
error_log('Trace: ' . print_r($simplified_trace, true));
}, 10, 3);

So today I get a page overwritten, and I got the call stack logged.
Clearly it's WPML itself overwriting the post, but I'm unsure what setting is causing it.
Can you tell what the problem is?

[02-Apr-2026 06:45:31 UTC] PHP Warning: Undefined array key 0 in /data/sites/web/sitenamecom/www/wp-content/plugins/wpml-media-translation/classes/class-wpml-media-attachment-by-url-query.php on line 163
[02-Apr-2026 06:45:31 UTC] --- Revision created during cron ---
[02-Apr-2026 06:45:31 UTC] --- 2026-04-02T06:45:31+00:00 ---
[02-Apr-2026 06:45:31 UTC] Post ID: 857
[02-Apr-2026 06:45:31 UTC] Hook: wp_insert_post
[02-Apr-2026 06:45:31 UTC] Trace: Array
(
[0] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => {closure}
[class] =>
)

[1] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[2] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[3] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5205
[function] => do_action
[class] =>
)

[4] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 372
[function] => wp_insert_post
[class] =>
)

[5] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 217
[function] => _wp_put_post_revision
[class] =>
)

[6] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 116
[function] => wp_save_post_revision
[class] =>
)

[7] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 343
[function] => wp_save_post_revision_on_insert
[class] =>
)

[8] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[9] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[10] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5917
[function] => do_action
[class] =>
)

[11] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5208
[function] => wp_after_insert_post
[class] =>
)

[12] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5296
[function] => wp_insert_post
[class] =>
)

[13] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/inc/post-translation/wpml-create-post-helper.class.php
[line] => 42
[function] => wp_update_post
[class] =>
)

[14] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/inc/functions.php
[line] => 865
[function] => insert_post
[class] => WPML_Create_Post_Helper
)

[15] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Integrations/Gutenberg/class-wpml-gutenberg-integration.php
[line] => 111
[function] => wpml_update_escaped_post
[class] =>
)

[16] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => string_translated
[class] => WPML_Gutenberg_Integration
)

[17] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[18] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[19] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/api-hooks/class-wpml-pb-update-api-hooks-in-content.php
[line] => 13
[function] => do_action
[class] =>
)

[20] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-update-post.php
[line] => 63
[function] => update
[class] => WPML_PB_Update_API_Hooks_In_Content
)

[21] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-update-post.php
[line] => 35
[function] => update_post
[class] => WPML_PB_Update_Post
)

[22] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-string-translation-by-strategy.php
[line] => 47
[function] => update
[class] => WPML_PB_Update_Post
)

[23] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 390
[function] => save_translations_to_post
[class] => WPML_PB_String_Translation_By_Strategy
)

[24] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 162
[function] => {closure}
[class] => WPML_PB_Integration
)

[25] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[26] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[27] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] =>
)

[28] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 151
[function] => array_map
[class] =>
)

[29] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[30] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[31] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[32] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php
[line] => 56
[function] => call_user_func_array
[class] =>
)

[33] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 156
[function] => __callStatic
[class] => WPML\FP\Fns
)

[34] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[35] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[36] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[37] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php
[line] => 56
[function] => call_user_func_array
[class] =>
)

[38] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 355
[function] => __callStatic
[class] => WPML\FP\Fns
)

[39] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 389
[function] => with_strategies
[class] => WPML_PB_Integration
)

[40] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => save_translations_to_post
[class] => WPML_PB_Integration
)

[41] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[42] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[43] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/load.php
[line] => 1308
[function] => do_action
[class] =>
)

[44] => Array
(
[file] =>
[line] =>
[function] => shutdown_action_hook
[class] =>
)

)

April 2, 2026 at 1:42 pm #17946245

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hello there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

It's possible that your translations were duplicated from the original. When translations are duplicates, they stay in sync with the original content, so every change made to the original you overwrite the translation with its latest version. Please check if that's the case.

You can check that direclty inside the WordPress editor of the translation. Please check the image attached. If that box is there, it means that the translation is a duplicate. Please let us know if that's the case.

More information:
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

If that does not help, one of my colleagues will soon come to continue support.

selecting-translate-independently-in-wordpress-editor-1-2.png
April 2, 2026 at 2:27 pm #17946422

Menno van den Heuvel

Hi,

Thanks for getting back to me so quickly. I just checked, and best I can tell my translation is not a duplicate. I'm attaching a screenshot of the language tab.

Menno

translation-tab.png
April 7, 2026 at 5:20 am #17952520

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Thank you for reaching out to WPML support—I'm happy to assist you with this issue.

Do you happen to know which cron action is triggering the problem?

In the meantime, please add the following constant to your **wp-config.php** file and check if the issue persists:

define( 'WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false );

Also, navigate to WPML → Settings → Posts and Page Synchronizations and ensure that "Copy publishing date to translations" is enabled.

Please let me know if this resolves the issue.

Thanks,

April 7, 2026 at 2:42 pm #17954659

Menno van den Heuvel

Hi Shekhar,

Thanks for your advice. I added the setting in my wp_config.php file, and verified that "Copy publishing date to translations" was enabled (it was).
Now we wait and see if that fixes it.

I have no idea which cron action triggers the problem. I was hoping the call stack I posted would give you guys a bit of direction. If not I could hook into every cron action, and log it. Let's first see if it's fixed now though.

April 8, 2026 at 3:16 am #17955430

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Sure, I will wait for your feedback.

April 10, 2026 at 7:37 am #17961232

Menno van den Heuvel

Hi Shekhar,

Unfortunately, four hours ago a cron run overwrote a french translation again. So it turns out the same problem is still happening, even after adding

define( 'WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false );

What is the next thing we could try? Some extra logging I could add to pinpoint the issue?

For reference, the following stack trace was logged in the WordPress log:

[10-Apr-2026 02:56:41 UTC] --- Revision created during cron ---
[10-Apr-2026 02:56:41 UTC] --- 2026-04-10T02:56:41+00:00 ---
[10-Apr-2026 02:56:41 UTC] Post ID: 869
[10-Apr-2026 02:56:41 UTC] Hook: wp_insert_post
[10-Apr-2026 02:56:41 UTC] Trace: Array
(
[0] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => {closure}
[class] =>
)

[1] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[2] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[3] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5205
[function] => do_action
[class] =>
)

[4] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 372
[function] => wp_insert_post
[class] =>
)

[5] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 217
[function] => _wp_put_post_revision
[class] =>
)

[6] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/revision.php
[line] => 116
[function] => wp_save_post_revision
[class] =>
)

[7] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 343
[function] => wp_save_post_revision_on_insert
[class] =>
)

[8] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[9] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[10] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5917
[function] => do_action
[class] =>
)

[11] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5208
[function] => wp_after_insert_post
[class] =>
)

[12] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/post.php
[line] => 5296
[function] => wp_insert_post
[class] =>
)

[13] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/inc/post-translation/wpml-create-post-helper.class.php
[line] => 42
[function] => wp_update_post
[class] =>
)

[14] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/inc/functions.php
[line] => 865
[function] => insert_post
[class] => WPML_Create_Post_Helper
)

[15] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Integrations/Gutenberg/class-wpml-gutenberg-integration.php
[line] => 111
[function] => wpml_update_escaped_post
[class] =>
)

[16] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => string_translated
[class] => WPML_Gutenberg_Integration
)

[17] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[18] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[19] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/api-hooks/class-wpml-pb-update-api-hooks-in-content.php
[line] => 13
[function] => do_action
[class] =>
)

[20] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-update-post.php
[line] => 63
[function] => update
[class] => WPML_PB_Update_API_Hooks_In_Content
)

[21] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-update-post.php
[line] => 35
[function] => update_post
[class] => WPML_PB_Update_Post
)

[22] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-string-translation-by-strategy.php
[line] => 47
[function] => update
[class] => WPML_PB_Update_Post
)

[23] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 390
[function] => save_translations_to_post
[class] => WPML_PB_String_Translation_By_Strategy
)

[24] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 162
[function] => {closure}
[class] => WPML_PB_Integration
)

[25] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[26] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[27] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] =>
)

[28] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 151
[function] => array_map
[class] =>
)

[29] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[30] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[31] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[32] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php
[line] => 56
[function] => call_user_func_array
[class] =>
)

[33] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php
[line] => 156
[function] => __callStatic
[class] => WPML\FP\Fns
)

[34] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[35] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php
[line] => 154
[function] => call_user_func_array
[class] =>
)

[36] => Array
(
[file] =>
[line] =>
[function] => WPML\FP\{closure}
[class] => WPML\FP\Fns
)

[37] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php
[line] => 56
[function] => call_user_func_array
[class] =>
)

[38] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 355
[function] => __callStatic
[class] => WPML\FP\Fns
)

[39] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php
[line] => 389
[function] => with_strategies
[class] => WPML_PB_Integration
)

[40] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 341
[function] => save_translations_to_post
[class] => WPML_PB_Integration
)

[41] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/class-wp-hook.php
[line] => 365
[function] => apply_filters
[class] => WP_Hook
)

[42] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/plugin.php
[line] => 522
[function] => do_action
[class] => WP_Hook
)

[43] => Array
(
[file] => /data/sites/web/sitenamecom/www/wp-includes/load.php
[line] => 1308
[function] => do_action
[class] =>
)

[44] => Array
(
[file] =>
[line] =>
[function] => shutdown_action_hook
[class] =>
)

)

April 10, 2026 at 11:57 am #17962108

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

April 13, 2026 at 10:53 am #17965576

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for the details.

We've recently rolled out a new version of WPML plugins. Could you please update your plugins to the latest version and inform me if it resolves the issue?

Our WPML updates are distributed gradually. If your websites haven't received this update yet, please be patient, and you should see it within a few days.

If you want to expedite the process and receive the update immediately, follow these steps:
1. Go to the Plugins → Add New Plugin.
2. Click on the Commercial tab.
3. Then, click the "Check for updates" button.
https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png

Please remember to create a backup before updating, as a precaution.

Look forward to your reply.

Thanks

April 14, 2026 at 3:16 pm #17969136

Menno van den Heuvel

Hi Shekhar,

Sorry for the delay. I'm trying to get around to updating the plugins, but turns out that the WPML license is not activated on the staging version of the site (on a different domain), and just running the update on production without testing it ahead of time feels a bit dodgy as well.

So I'm trying to figure out how to copy the license - but I'm not even sure if that would work without having to jump through a bunch of hoops.
Is there a reasonable chance that the problem I'm having would be solved by the update?

April 15, 2026 at 3:36 am #17970241

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

You can easily generate a site key for your development or staging sites from here: https://wpml.org/account/sites/

You’re currently using an outdated version of the WPML plugins, and troubleshooting issues on older versions isn’t practical within the WordPress ecosystem. Updating to the latest version is necessary to effectively resolve this problem.

Looking forward to your reply.

Thank you.

April 15, 2026 at 2:10 pm #17971750

Menno van den Heuvel

Hiya,

I got around to updating the various WPML plugins.

Menno

April 16, 2026 at 2:43 am #17972480

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you confirm if the same problem happens after updating.

Look forward to your reply.

Thanks

April 16, 2026 at 3:10 pm #17974886

Menno van den Heuvel

Hi Shekhar,

Yep, same thing's still happening.

Menno

April 17, 2026 at 7:41 am #17976136

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you please share few pages/posts that were overridden recently?

Look forward to your reply.

Thanks