Problem: You are experiencing site downtime when attempting to show translations in WPML on your WordPress site. This issue occurs when trying to retrieve all translations, causing the site to go down for 2-3 minutes. Solution: We recommend checking your server's RAM capacity as insufficient RAM can lead to such issues. In this case, the client resolved the problem by upgrading their server plan, which provided additional RAM, thus handling the load of retrieving translations without causing downtime. Before making any changes, ensure to back up your database. If you're experiencing similar issues, it might be due to insufficient server resources. We suggest upgrading your server or optimizing your current resources.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to update the homepage translation into Italian, but the updated and translated part is not displaying properly. Translated items are scattered, and pictures are missing. Solution: We accessed your site using the previously provided details and made a minor edit to the homepage in English, then updated it. Subsequently, we updated the Italian translation. This approach should resolve the display issues on the Italian version of the homepage. Please check the Italian homepage to confirm if everything appears as expected.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and verifying that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client is unable to edit the URL of a hyperlink when the entire line of text in a cell is the link text, as experienced while translating a blog post using WPML. Solution: We recommend modifying the HTML structure of the hyperlink. This change should allow WPML to recognize and provide the option to edit the URL in the translation editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
