Problem: You are trying to translate a Theme Builder page in Divi 5 and encounter an error stating that some content contains coded fields which translators cannot edit. Solution: We recommend accessing the translation through WPML → Translation Dashboard and initiating the translation from there. If this approach does not resolve your issue, or if the solution seems outdated or not applicable to your case, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket for further assistance. You can do so at WPML support forum.
Problem: You are experiencing a fatal error when saving or editing a translation page in WordPress, where WPML's hook crashes due to expecting a WP_Post object but receives null. This issue persists even after updating to WPML 4.9.2. Solution: We have investigated the issue and found that it appears to be specific to your hosting environment rather than a bug in WPML itself. We recommend contacting your hosting provider to ensure that the REST API is not blocked and to temporarily disable any restrictive security layers that might be interfering with the save process. Additionally, consider whitelisting WPML-related requests from these protections. If the problem continues, you might need to consider changing your server. For more details on REST API dependencies, please visit https://wpml.org/documentation/support/rest-api-dependencies/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
Problem: You have updated a page in French and deleted its English translation to start over. However, when trying to add a new translation by clicking the + button, instead of being redirected to the bilingual Translation board, you are taken to a new WordPress page to recreate the English page from scratch. Solution: If you recently migrated your site using the All-in-One WP Migration plugin, this might be a known issue. We recommend following the workaround described here: https://wpml.org/errata/all-in-one-wp-migration-database-error-missing-uuid-column-after-migration/ If this is not the case, please enable debugging to identify any specific errors related to WPML: 1. Edit your wp-config.php file to enable WordPress debugging with these lines before the comment /* That's all, stop editing! Happy publishing. */:
2. Replicate the error. 3. Check the debug.log file in the /wp-content directory for any WPML-related errors. 4. Share the full error message with us for further assistance.
If the solution provided here becomes irrelevant due to updates or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where clicking the '+' icon to manually translate pages redirects you to the Translation Queue, but no content appears, preventing you from proceeding with translations. Solution: We have identified that you are using the All-in-One WP Migration plugin, which might be causing this issue. This is a known problem related to the plugin. We recommend following the workaround described in the errata here: https://wpml.org/errata/all-in-one-wp-migration-database-error-missing-uuid-column-after-migration/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are experiencing a critical error during WPForms submission when the WPForms Multilingual plugin is active. This issue occurs even before translating the form. Solution: We recommend trying the solution provided in the WPML errata for issues related to WPForms. You can find the specific guidance here: WPForms Incorrect Field Labels and Email Notification Issue with Repeater Fields.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML Support Forum.
