Cannot remove credits

Etichettato: ATE

Questo ticket contiene 0 risposte, ha 1 voce.

Ultimo aggiornamento da davidS-113 5 mese fa.

Assistito da: Shekhar Bhandari.

Autore	Messaggi
Settembre 3, 2024 a 1:08 pm #16135835
davidS-113	Background of the issue: On my account under the headline 'Sites Using Prepaid Credits' there is a development URL with 2000 credits. I cannot remove those credits because the site and the key do not exist anymore. Symptoms: Cannot remove credits from a development URL that no longer exists. Questions: What can I do to remove the credits from a site that no longer exists?

Autore

Messaggi

Settembre 3, 2024 a 1:08 pm #16135835

davidS-113

Background of the issue:
On my account under the headline 'Sites Using Prepaid Credits' there is a development URL with 2000 credits. I cannot remove those credits because the site and the key do not exist anymore.

Symptoms:
Cannot remove credits from a development URL that no longer exists.

Questions:
What can I do to remove the credits from a site that no longer exists?