Problem: The client was unable to update ACF option fields on their multilingual site, experiencing critical errors and crashes when attempting to save changes. Additionally, there were issues with editing image fields on translated pages, where the edit/delete icons were not appearing.
Solution: We discovered inconsistencies in the database where serialized content was stored incorrectly for the English options, while only layout references existed for the original German version. This issue was compounded by field group assignments that did not align with the Options page, causing duplicated data in the database. To resolve this, we performed a cleanup using the following SQL query:
DELETE FROM wp_bbjeklgvta_options WHERE option_name LIKE '%sections_jobs%';
We recommend the client to ensure a full backup of their website before attempting similar database modifications. Additionally, reviewing the field group translation settings is advised to maintain consistency across languages. If using Expert mode, it's crucial to align all settings with our documentation to prevent further issues.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page at https://wpml.org/known-issues/ and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: If you're trying to hover over an ACF image field and find that you don't get any option to change the image, and it's set to 'Translate' because you need different images for different languages. Solution: This issue occurs because your Flexible Content field is set to 'COPY'. In this setting, WPML will keep the same value across languages. If you want to use a different image for each language, you have two options: 1. Use WPML Media Translation to assign a different image for the other language. 2. Change the Flexible Content field setting to 'COPY ONCE' or 'Translate'. We have tested these solutions and confirmed that they work as expected. For more detailed guidance, please check our documentation on recommended custom fields translation preferences for ACF and WPML.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
