Problem: You are unable to translate the header and footer in your website. Solution: If you're experiencing issues with translating the header and footer, it's likely due to the use of Elementor templates. We recommend checking the WPML documentation on translating Elementor templates. You can find detailed instructions here: Translating Elementor Templates.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client reported issues with the WPML dropdown not working on their site, along with the header and footer not translating and an error with translation that couldn't be edited. Solution: For the WPML dropdown issue, it appears to have been a cache-related problem. We recommend clearing your site's cache manually or ensuring it is set to refresh automatically to resolve similar issues. If you're experiencing this, try clearing your cache to see if it resolves the dropdown functionality. Regarding the translation of the header and footer, and the uneditable translation error, we have created a separate support ticket to address these issues. You can follow the progress and find solutions on this topic at https://wpml.org/forums/topic/split-how-to-translate-header-and-footer/.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
