Problem: You are experiencing issues where English strings are still appearing on the French version of your page, despite having translated them. Solution: We have reviewed your translations and confirmed that you have correctly used the Advanced Translation Editor for translating the strings. It appears that the translations are displaying correctly on the frontend of your site. If you're still seeing English strings, we recommend clearing your site's cache and ensuring that all translations are published and not in draft status. Additionally, double-check that the language settings are correctly configured to display the French translations for your audience.
If this solution does not resolve your issue or seems outdated, please visit our known issues page to check for any related problems. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.
You are experiencing a server 500 error when clicking the 'Mark Complete' button on translated LearnDash courses in French (Canadian). This issue might be related to the table structure of the course's lessons and topics in the translated version.
Solution:
First, ensure you are following the steps recommended in our documentation to translate LearnDash Courses, which must be done manually. You can find the guidelines here:
If the issue persists, please upgrade to the latest version of WPML (4.7 series) after a full site backup. Check for updates in the Plugins>>Add New>>Commercial tab.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
