Problem: The WPML admin panel is completely broken, with non-functional tabs under WPML → Languages. Errors include a PHP Fatal Error due to a missing 'Twig\Template' class, failed loading of Twig templates, and a database error regarding an unknown column in wp_icl_translate_job. Despite clearing the WPML cache and manually deleting Twig cache files, the issue persists. Solution: Since WPML is no longer installed on your site and you have requested a refund, we have closed this support request. If you encounter similar issues in the future or decide to reinstall WPML, we recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem reoccurs or if this solution is not applicable to your current setup, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The WPML admin panel is completely broken, with all tabs under WPML → Languages (Site Languages, Language URL format, Browser language redirect, etc.) being unclickable despite the interface displaying correctly. Solution: This issue has been recognized and is currently being handled in another support thread. We recommend checking the ongoing discussion and solutions provided in the related support forum thread at WPML support forum.
If this solution becomes irrelevant due to updates or does not apply to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
For further assistance, you can always contact us through the WPML support forum.
