Problem: If you're experiencing issues where clicking the refresh icon in the WooCommerce product grid leads you to the WooCommerce product editor instead of the WPML Translation Editor, this might be due to the settings not being correctly configured to use the WPML Editor for translations. Solution: To resolve this, please follow these steps: 1. Inside the product editor, click on "WPML Editor für Übersetzungen". 2. In the pop-up that appears, select the option to change the editor for that product only. 3. Click the Update button to save the changes. Now, when you attempt to update the product's translation, it should redirect you to the WPML Translation Editor. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the issue persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: The client was unable to click the language switcher button in the mobile header using Divi. The switcher was disappearing into the hamburger menu on mobile, and despite attempts to activate the button on desktop, add a second button, and deactivate CSS options in WP Rocket, the issue persisted. Solution: We found that the issue was due to the z-index settings. The row containing the language switcher had a z-index of 3, while the columns had a lower z-index, causing the language switcher to be unclickable because it was positioned behind the row. To fix this, we recommended: 1. Assign a higher z-index (greater than 3) to the column containing the language switcher from the Divi editor. 2. Apply the CSS from the screenshot provided to make the language switcher clickable.
If this solution does not apply to your situation, or if it seems outdated, we encourage you to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
