Problem: The client is unable to log in to their WPML account using an email and password because their account is linked to their Google account. Solution: We recommend the following steps to switch from Google sign-in to email and password login: 1. Log in with Google at https://account.wpml.org 2. On the Profile Page, scroll to Account Linkage 3. Click "Disconnect" 4. Log out 5. Log in using email + password 6. If the password is forgotten, use the Forgot Password option.
If this solution does not resolve your issue or seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so at WPML support forum.
