Problem: The client reported an issue with WPML multicurrency where, after a sale ends, the product price does not revert to the original price correctly. This problem occurs when the sale end date is reached, and the sale price fields become empty as expected, but the original price displayed is incorrect, seemingly due to a currency calculation error.
The issue is related to the price filter on scheduled event when the default currency is not set for the default language.
Solution: We provided a workaround to address the issue until a permanent fix is released in a new version of WooCommerce Multilingual (WCML). We recommended adding the following code to the functions.php file of the client's current theme:
/**
* @link wpmlsupp-11119
*/
function wpmlsupp_11119_remove_price_filter() {
global $woocommerce_wpml;
$actions_to_remove_back = [
'wc_before_products_starting_sales' => 'wc_after_products_starting_sales',
'wc_before_products_ending_sales' => 'wc_after_products_ending_sales',
];
if ($woocommerce_wpml instanceof woocommerce_wpml && isset($actions_to_remove_back[current_action()])) {
remove_filter('get_post_metadata', [$woocommerce_wpml->multi_currency->prices, 'product_price_filter'], 10);
add_action($actions_to_remove_back[current_action()], function () use ($woocommerce_wpml) {
add_filter('get_post_metadata', [$woocommerce_wpml->multi_currency->prices, 'product_price_filter'], 10, 4);
});
}
}
add_action('wc_before_products_starting_sales', 'wpmlsupp_11119_remove_price_filter');
add_action('wc_before_products_ending_sales', 'wpmlsupp_11119_remove_price_filter');
We asked the client to let us know if this solution resolved the issue.
Please note that this solution might be outdated or not applicable to your case. If you're experiencing a similar issue and the provided solution does not help, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client was experiencing issues with pages disappearing when WPML was activated. After setting up a copy of the site, they encountered an error indicating that the WPML table 'wp_icl_strings' was missing.
Solution: 1. We suggested that the client ensure their site backup includes the WPML tables. If the tables are missing, they should follow the workaround to recreate the missing tables found here: Missing WPML tables documentation. 2. We recommended backing up the database before making any changes. 3. We asked if the original site from where they migrated had the same issue. 4. We advised the client to update their WPML plugin to the latest version and also update all add-ons. The latest versions can be found under "My Account -> Downloads" on the WPML site, and update instructions are available here: WPML update instructions. 5. We reminded the client to back up their database before proceeding with the update, suggesting the use of a plugin like Duplicator.
If the provided solution is not relevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
