lorenzoG-10

Problem:
The client is trying to translate popups on their website, but the translations do not appear on the frontend despite being completed in the backend. The issue occurs with popups on the homepage, specifically with the 'request info' button at the bottom left and the newsletter subscription button in the footer.
Solution:
We discovered that the issue was related to the type of button used. By switching from the theme's Litho button to an Elementor button, the translation updates correctly. However, there remains an issue with the button color; it is set to red in the backend but appears black on the frontend. For this color issue, we recommend checking the CSS settings or the theme's configuration that might be overriding the Elementor settings.

If this solution does not resolve your issue or seems outdated, please check the related known issues and verify that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.