Problem: The client was experiencing an issue where importing content in different languages (EN, DE, FR) using WP All Import did not create translations but instead created new posts, even with the string translation plugin disabled.
Solution: We advised the client to ensure that the 'Unique identifier' used in the import process is indeed unique for both the template and settings. This identifier should be a unique value/field from the CSV/XML file being imported. We recommended using a new field created solely for this purpose, as outlined in our documentation:
After ensuring the unique identifier is set correctly, the import should then create the translations as expected.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in the WPML support forum.
