Problem: The client is experiencing an error message with WPML stating: 'There is a problem connecting to automatic translation. Please check your internet connection and try again in a few minutes. If you continue to see this message, please contact our support team.' Solution: We recommend contacting your hosting provider and asking them to whitelist the following domains:
wpml.org
cdn.wpml.org
api.wpml.org
api.toolset.com
cloudfront.net
ams.wpml.org
After these domains have been whitelisted, check if the error persists.
If the solution provided here is not relevant to your situation, either because it's outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please reach out to us on the WPML support forum.
