Problem: The client reported slow page generation times in the admin panel, particularly when using the VikBooking plugin or general admin pages. They noted significant memory usage and load on WPML-related calls via Query Monitor, despite having Redis Object Cache and WP Rocket active. The client also inquired about integrating VikBooking with WPML for multilingual support, including translating booking texts and emails.
Solution: We addressed the performance issues by suggesting the client enable WordPress's debug mode to identify specific errors causing the slowdown. Instructions were provided to modify the
wp-config.php
file to enable detailed logging. For the integration of VikBooking with WPML, we clarified that VikBooking is not officially compatible with WPML. We provided links to developer guides on achieving WPML compatibility and a list of officially compatible booking plugins as alternatives. Additionally, we offered a sandbox site for testing VikBooking with WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to activate the WPML Multilingual CMS plugin on their website due to missing database tables such as
wp_icl_languages
,
wp_icl_translations
, and others, causing the site to crash. Solution: We recommended the following steps to resolve the issue: 1. Take a backup of the site for safety reasons. 2. Add the following code to the bottom of the
3. Visit the site’s homepage at least once. 4. Remove the code after the visit. For more details, see the errata page: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/ Additionally, we manually removed the existing WPML plugins, reinstalled them, and added the missing database tables, which resolved the error.
Please note that this solution might be irrelevant if it is outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
