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Critical error on elementor template
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Iniziato da: mihaiT-6 in: English Support |
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1 | 37 | 1 mese, 1 settimana fa | |
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WPML registration stuck as “Inactive” despite site registered on wpml.org — AMS 400 “No site…
Iniziato da: mihaiT-6 in: Chat Support |
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1 | 2 | 2 mese fa | |
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How to Show All Vehica Fields in the WPML Translation Editor for Translation
Iniziato da: mihaiT-6
in: English Support
Problem: You need to make custom Elementor widgets from the Vehica theme translatable in the WPML Translation Editor. Solution: We recommend following these steps to enable translation for the Vehica theme's custom Elementor widgets: 1. Visit our documentation on registering custom Elementor widgets for translation. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum. |
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0 | 2 | 2 mese, 3 settimana fa | |
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Multiple unwanted strings in ATE
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Iniziato da: mihaiT-6
in: English Support
Problem: The client is experiencing issues with unwanted strings appearing in the Advanced Translation Editor (ATE) even after removing them from the string translation. Solution: 1) Ensure that the homepage or any page being translated is fully translated and marked complete (indicated by a pencil icon) before making updates to the original language page to prevent sync issues and reappearances of removed content. If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance. |
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0 | 19 | 2 mese, 3 settimana fa | |
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wpml not working on live website but working correctly on staging
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Iniziato da: mihaiT-6
in: English Support
Problem: The client is experiencing issues with WPML not displaying translated content correctly on the live website, despite working on the staging site. The problem affects multiple Vehica elements, such as testimonials and titles, which are not visible in the WPML translation editor or found in the String Translation section. Solution: We identified that the issue was related to the Elementor plugin, and it occurred because the client had deleted the WPML packages. Here are the steps we recommend to resolve the issue: 1) Navigate to the */wp-content/plugins/vehica-core/app/Managers* folder. From update_post_meta($postId, '_elementor_edit_mode', true); To update_post_meta($postId, '_elementor_edit_mode', "builder"); 4) Open the Homepage for editing in the original language. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket. |
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2 | 34 | 2 mese, 3 settimana fa | |
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Translations are not working anymore
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Iniziato da: mihaiT-6
in: English Support
Problem: The client was experiencing issues with WPML on their website after changing settings in WPML Settings >> Post Types Translation from 'Translatable - use translation if available or fallback to default language' to 'Translatable - only show translated items'. This resulted in translated content not being visible on the frontend, even after switching the settings back and clearing the cache. Solution: We identified that the issue was related to the interaction between WPML and the Elementor plugin. The translations were only displaying correctly when Elementor was active. We also discovered that the translation packages necessary for WPML to function properly with page builders like Elementor were missing. We recommended restoring a backup of the site from before these packages were deleted to troubleshoot the issue effectively. Further assistance and updates were provided through the WPML support forum thread: WPML support forum thread. Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance. |
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0 | 19 | 2 mese, 3 settimana fa | |
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The CSS is not applying to the translations
Iniziato da: mihaiT-6
in: English Support
Problem: The client created a new page translated from an original page to check new fields, but the CSS was not applying correctly. Solution: We recommended the following steps to ensure the CSS applies and the system fields are set up correctly: 1) Navigate to WPML >> Settings >> Custom Fields Translation. _elementor_data field. If similar issues persist on other pages or posts, follow these additional steps: If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum. |
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0 | 5 | 3 mese, 2 settimana fa | |
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Issue with woocommerce attributes
Iniziato da: mihaiT-6 in: Chat Support |
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1 | 2 |
1 anno, 11 mese fa
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B2B for Woocommerce – Products Global Visibility settings
Iniziato da: mihaiT-6 in: English Support |
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2 | 6 | 2 anno, 1 mese fa | |
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Fatal Error after updating to WPML 4.6.3
Iniziato da: mihaiT-6 in: English Support |
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2 | 9 | 2 anno, 6 mese fa |