Multiple unwanted strings in ATE

This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is experiencing issues with unwanted strings appearing in the Advanced Translation Editor (ATE) even after removing them from the string translation.

Solution:

1) Ensure that the homepage or any page being translated is fully translated and marked complete (indicated by a pencil icon) before making updates to the original language page to prevent sync issues and reappearances of removed content.
2) To address the issue of unwanted strings in ATE:
- Visit WPML >> Translation Management >> Translation Jobs
- Delete the translation jobs for the Homepage
- Navigate to Pages >> All Pages
- Open the Homepage for editing in the original language
- Make minor changes to the page contents
- Save the changes
- Open the page translation for editing
3) Update all plugins to their latest versions after taking a full site backup, to ensure compatibility and functionality.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/wpml-not-working-on-live-website-but-working-correctly-on-staging/

Tagged: ATE, Exception

This topic contains 18 replies, has 0 voices.

Last updated by Bigul 2 months, 3 weeks ago.

Assisted by: Bigul.

Author	Posts
July 8, 2025 at 3:01 pm #17214865
mihaiT-6	Also, I have scanned vehica theme and now I have multiple unwanted strings in ATE. I have removed them from string translation, but are still visible in ATE. How to remove them?
July 8, 2025 at 3:59 pm #17215283
Bigul	Hello, Welcome to the WPML support forum. I will do my best to assist you in resolving the issue. Could you please list a few of the strings that you would like to remove from the ATE translation? It would be very helpful if you could also share a couple of screenshots for better understanding. -- Thanks! Bigul
July 9, 2025 at 7:51 am #17217229
mihaiT-6	Hello, I have send you the related screenshots - most of the strings are duplicated or even you can see them three or four times. I want to have only the content itself, once - without {{text}}, links, phone numbers etc. All above have appeared after I have scanned vehica in themes and plugins localization. I have deleted all from string translation, but are still visible in ATE (I wanted a fresh start as I was not sure if this process is ok).
July 9, 2025 at 8:16 am #17217400
mihaiT-6	Even if we don't manage to clean the elements that are the same in both ro and en/hu, i want to show them only once in ATE, not multiple times
July 9, 2025 at 9:10 am #17217784
mihaiT-6	For example, I have created a new page hidden link, translated from hidden link, to check if this new fields are working. They do, but the css is not applying, why? New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/the-css-is-not-applying-to-the-translations/
July 9, 2025 at 10:52 am #17218509
Bigul	Hello, Thank you for the details. As per the screenshot, you are translating the Homepage (Acasă), and it is not fully translated into the secondary language. This can cause translation sync issues, especially if you update the original language page while the translation is still in progress. In such cases, the removed or changed content may reappear in the translation editor. So, please ensure the translation is complete (indicated by a pencil icon) before making any updates to the original page. Refer to the attached image for more information. -- Thanks! Bigul
July 10, 2025 at 7:58 am #17222275
mihaiT-6	This is not answering my question about all this unwanted strings in ATE - I have string X4 within the editor. I did not complete the translations as I don't want to spend the credits on all extra strings. Can we remove them before translation?
July 10, 2025 at 5:13 pm #17225318
Bigul	Hello, Thank you for the updates. Please try the following steps after taking a site backup and check if you are getting the expected results. For more details, refer to the attached image. 1) Visit WPML >> Translation Management >> Translation Jobs 2) Delete the translation jobs for the Homepage 3) Visit Pages >> All Pages 4) Open the Homepage for editing in the original language 5) Make minor changes to the page contents 6) Save the changes 7) Open the page translation for editing -- Thanks! Bigul
July 16, 2025 at 1:09 pm #17242063
mihaiT-6	Hello, I've made a duplicate of the homepage, translated it and followed steps above - issue persists. Here is the test page - hidden link. What can we do in this case? Thank you
July 16, 2025 at 5:57 pm #17243347
Bigul	Hello, Thank you for the updates. Just to confirm, you want to avoid translating texts like "option.ControlDisplay" and "Ford Transit Custom ..." (as shown in the screenshots you shared last week), correct? hidden link hidden link Please correct me if I am wrong. It will help us to troubleshoot the issue further. -- Thanks! Bigul
July 22, 2025 at 8:09 am #17258138
mihaiT-6	Hello, Yes, I confirm.
July 22, 2025 at 2:58 pm #17259930
Bigul	Hello, Thank you for the confirmation. We will continue debugging the issue along with the main ticket and get back to you as soon as possible. Please wait. -- Thanks! Bigul
July 23, 2025 at 8:02 am #17262409
mihaiT-6	Hello, Thank you very much, I am looking forward for some updates!
July 30, 2025 at 7:47 am #17280829
Bigul	Hello, We are still working on this. The possible workarounds are not helping in this case. So shared the details with our team. We will get back to you as soon as possible. Please wait. -- Thanks! Bigul
August 1, 2025 at 8:48 am #17287453
mihaiT-6	Hello, I am waiting further updates. Thank you