Karsten Hovi

Problem:
The client wishes to request a refund.
Solution:
If you're experiencing the need for a refund, we recommend you fill out the refund request form available at https://wpml.org/purchase/refunds/. We will review your request and respond promptly.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.