Problem: The client is managing a WordPress website using WP Event Manager with WPML, with Bulgarian as the main language and English as the secondary language. They encounter issues when accessing event pages in English directly, often resulting in a 404 error. However, accessing the same event in Bulgarian and then switching to English using the language switcher loads the page correctly. Solution: We recommend testing the website in a staging environment with only WPML and WP Event Manager plugins active to isolate the issue. This approach helps determine if the problem is specific to the plugin interaction or another underlying issue. Monitoring the site for any specific triggers causing the 404 error can also be beneficial.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
