Problem: You are unable to open the translator on some pages due to their size, and you cannot delete the content from those pages. Solution: We resolved this issue by adjusting the custom fields settings. Here are the steps we recommend you follow: 1. Navigate to WPML >> Settings >> Custom Fields Translation section. 2. Set the following custom fields to 'Don't translate': -
mfn-builder-revision-autosave
-
mfn-builder-revision-update
-
mfn-page-items-backup
3. Click the 'Save' button. 4. Re-save the default language home page. If you encounter a similar issue with any other page, please re-save it in the default language, and it should work correctly.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate the homepage using WPML with Betheme; clicking the plus icon for translation displayed 'lorem ipsum' instead of the original English content. Additionally, the homepage was incorrectly locked as French, blocking the translation workflow. Solution: 1. We accessed the site to identify the issue. 2. We discovered that the homepage was incorrectly assigned to French. We corrected this by reassigning the homepage to English. 3. We then copied the correct English content over to the French translation to ensure consistency. 4. We advised the client to update all outdated plugins and themes to prevent similar issues. The updates can be checked and applied from here.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
