Problem: After activating WPML, the cart always shows a quantity of '1' on the client's site, which does not replicate on a test page. Disabling WPML resolves the issue, suggesting a potential compatibility problem with the Fly Cart plugin. Solution: We currently do not have a compatibility cooperation with the Fly Cart plugin, which might be causing the issue. To address this, we need to replicate the problem on a clean installation to better understand the compatibility issues. Here are the steps we recommend: 1. Access the clean WordPress installation we set up for you at this link. 2. Install the Fly Cart plugin on this installation. 3. Try to replicate the issue and inform us where to check to see the problem. This process will help us report the issue to our compatibility team and potentially expedite a resolution.
Please note that this solution might become outdated or may not apply to your specific case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at our support forum.
Problem: You are trying to translate a product from Polish to English and add it to the cart, but the product appears as out of stock and does not display an 'Add to cart' button. Solution: If you're experiencing this issue, we recommend checking the settings in WooCommerce → WooCommerce Multilingual & Multicurrency → Currencies. Specifically, look for the option 'Show only products with custom prices in secondary currencies' and ensure it is disabled. This setting can hide the 'Add to cart' button for some products when enabled.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
