Can not deactivate WPML SEO plugin

Dieses Thema ist gelöst. Hier finden Sie eine Beschreibung des Problems und der Lösung.

Problem:
The client is unable to deactivate the WPML SEO plugin from the WordPress dashboard.
Solution:
If you're experiencing this issue, we recommend trying the following steps:
1. Log into the backend of your site using SFTP/FTP or the "File Manager" app if you have access to it from your hosting backend.
2. Navigate to

wp-content > plugins

and find the "wp-seo-multilingual" folder.
3. Rename this folder (you can add "1" at the end).
This action should instantly deactivate the plugin from the WordPress backend.

If the problem persists, it might not be a significant issue, as something outside of WPML could be interfering with the deactivation process. If deactivating the plugin is not a priority and you prefer not to disable it, it might not be necessary to worry too much about it. However, if you need further assistance, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the solution provided here is outdated or not applicable to your case, please open a new support ticket at WPML support forum.

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Schlagwörter: Exception

Dieses Thema enthält 3 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von andreasF-52 Vor 4 Monaten, 2 Wochen.

Assistiert von: Mihai Apetrei.

Autor	Beiträge
Februar 24, 2025 um 3:35 pm #16741974
andreasF-52	Hintergrund des Themas: I am trying to deactivate the WPML SEO plugin. All other plugins can be deactivated and re-activated again. Die Symptome: I expected to see the plugin deactivated, but instead, the WPML SEO plugin remains active. Fragen: Why can't I deactivate the WPML SEO plugin? Is there a specific process to deactivate the WPML SEO plugin?
Februar 24, 2025 um 3:52 pm #16742033
Mihai Apetrei WPML-Unterstützer seit 03/2018 Sprachen: Englisch (English ) Zeitzone: Europe/Bucharest (GMT+03:00)	Hi there. Before this ticket gets assigned to one of my colleagues, I will try to help. I'm not sure what is stopping the plugin from being disabled when you disable it manually from the backend, and it would require a bit more investigation to find that out. But there's a quick solution that should help you get it deactivated. Log into the backend of the site (SFTP/FTP/"File manager" app if you have access to it from the hosting backend) > wp-content > plugins > find the "wp-seo-multilingual" folder and rename it to whatever you want (you can add "1" at the end). That should instantly deactivate the plugin from the WordPress backend. I hope that you will find this information helpful. Mihai Apetrei
Februar 24, 2025 um 5:02 pm #16742389
andreasF-52	Hi Mihai, many thanks for your quick reply and help in this issue. Great advice from you. DEactivating the plugin is not urgent for us at the moment. We had some problems with WPML in the recent past that are luckily resolved by now. I was just wondering if there might be some important issue if it is not possible to deactivate this plugin. Do you think that not being able to decativate a pluging in the wordpress dashboard is a hint towards another issue or do you think it is not ? Looking forward to your reply and thoughts on this. Kind regards, Andreas
Februar 24, 2025 um 9:35 pm #16743427
Mihai Apetrei WPML-Unterstützer seit 03/2018 Sprachen: Englisch (English ) Zeitzone: Europe/Bucharest (GMT+03:00)	Hi Andreas, I understand your concern. I don't believe there is a significant issue with the site. It seems that something outside of WPML is interfering with the deactivation process. If this is not a priority for you and you prefer not to disable the plugin, I wouldn't worry too much about it. It's also good to know that there is always a quick solution to force-disable that plugin (or any other plugin, whether WPML or not) if you ever need to do so. I hope this clarifies things for you.
Februar 25, 2025 um 12:46 am #16743648
andreasF-52	Great advice -thanks a lot:-)