Ir al contenido Ir a la barra lateral

Este hilo está resuelto. Aquí tienes una descripción del problema y la solución.

Problem:
You are experiencing a 404 error when trying to access a product category page in a secondary language on your website, while the main language link works correctly.
Solution:
We recommend following these steps to resolve the issue:
1. Visit this documentation which describes a similar problem.
2. Navigate to WPML > Taxonomy Translation, select Product Categories from the list, and ensure that all fields under the Label section are filled out for all languages, including Singular, Plural, and the Slug.
3. Clear your website's cache and resave your permalinks.

If this solution does not apply to your case because it might be outdated or not relevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.

Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.

Etiquetado: 

Este tema contiene 1 respuesta, tiene 0 voces.

Última actualización por Bruno Kos hace 1 semana.

Asistido por: Bruno Kos.

Autor Publicaciones
julio 23, 2025 a las 9:30 am #17262945

davidM-212

Antecedentes del problema:
I am trying to access a product category page in the secondary language on my website, but the link is not working all of a sudden. The link in the main language works properly. Here is the link to the page where the issue can be seen: enlace oculto.

Síntomas:
I expected to see the product category page, just like in the main language, but instead, I got a 404 error.

Preguntas:
Why am I getting a 404 error on product category pages in the secondary language?
How can I fix the 404 error on the secondary language product category pages?

julio 23, 2025 a las 1:06 pm #17264017

Bruno Kos
Partidario de WPML desde 12/2018

Idiomas: Inglés (English ) Alemán (Deutsch ) Francés (Français )

Zona horaria: Europe/Zagreb (GMT+02:00)

Hi,

It looks like you may be encountering the issue described here:
https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/

To fix this, go to WPML > Taxonomy Translation, select Product Categories from the list, and make sure that all fields under the Label section are filled out — including Singular, Plural, and the Slug (even if you're just copying the original values) and do this for all the languages.

After that, clear your cache and resave your permalinks.

Let me know if that resolves the issue.

all 3 needs to be filled in.png