Problem:
If you're experiencing issues with translating posts from a Custom Post Type (CPT) in English, and instead of redirecting to WPML Advanced Translation, it redirects to the WordPress posts list.
Solution:
First, ensure that you are added as a translator for the secondary languages in WPML. Check this under WPML>>Translation Management>>Translators tab. For more details, visit Adding a Translator and Reviewing Automatic Translations.
If the issue persists, follow these troubleshooting steps after ensuring a full site backup:
1) Update all plugins to the latest versions.
2) Go to WPML>>Support page and click on the Troubleshooting link.
3) On the Troubleshooting page, execute the following actions in the *Clean up* section, waiting for confirmation after each:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Fix WPML tables collation
- Assign translation status to duplicated content
- Fix post type assignment
- Cleanup and optimize string tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
4) Resave settings under Settings>>Permalinks.
5) Clear all types of caches.
If these steps do not resolve the issue, it might be due to outdated solutions or a different problem. We recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
