Problem: The client has set up the ACF fields programmatically and he was unable to translate them using the WPML Translation Editor. It is not possible to translate the ACF Fields if they are not existing in WP Admin.
If you're experiencing issues with custom ACF fields not working correctly after following WPML instructions, it's likely due to translation preferences not being set properly. Solution: First, ensure that the ACF Multilingual add-on is installed, as it adds custom fields to each ACF Field to manage translation preferences. These fields are not registered within WP Admin, so they need to be configured in WPML settings. For a guide on how to translate sites built with ACF, visit our documentation.
Next, navigate to WPML > Settings > Custom Field Translation. Here, you should set the fields that require translation to "Translate". Additionally, the ACF Field Groups should be set to the translation preference "Expert". For more detailed instructions, refer to this guide.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us for further assistance.
Problem: The client is experiencing issues with translating images on a website that uses Advanced Custom Fields (ACF). Despite adding
'wpml_cf_preferences' => 2
to the PHP files, some images are not being copied over to the translated content. Solution: If you're experiencing issues with translating images in ACF fields, we recommend the following steps: 1. Navigate to WPML->Settings->Media Translation. 2. Ensure the following options are checked: - Translate existing media in all languages - Duplicate existing media for translated content - Duplicate the featured images for translated content 3. Click on the start button and wait for the process to complete. For more detailed guidance, please refer to our documentation on Media Translation.
Additionally, we may need more information to assist you further. Please go to WPML > Support > Debug Information and provide us with the information there. You can find detailed instructions on how to do this here: Providing Debug Information for Faster Support.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket in our support forum.
