Problem: You are trying to send a translation job to a translation service but encountered an error that prevents the job from being sent. Solution: We recommend trying to send the translation job again. If you're experiencing this issue, it might have been caused by your site being blocked on our servers. We have unblocked it, so please attempt to resend the translation job. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not resolve your issue or seems irrelevant, please open a new support ticket at WPML support forum for further assistance.
Problem: You are working on a site under development and need guidance on how to copy or translate WP_OPTIONS values of a specific ACF settings page to all languages. Solution: To translate an ACF Options Page, switch the language inside the top admin bar while making your edit on the options pages and then click save. We recommend following this guide for detailed steps: Translating the ACF Options Page Custom Fields with WPML.
If this solution does not apply to your case, either because it’s outdated or not relevant to your specific situation, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where the ACF clone field does not honor the translation setting in WPML, and you have tried using custom code or themes, this might be relevant to you. Solution: First, we recommend testing the issue on a clean WordPress installation with only WPML plugins, ACF, and the default WordPress theme to rule out any conflicts with custom code or themes. You can do this by setting up a test site and replicating the issue there. If the problem persists, try the following workaround:
. 3. In this function, locate the line that returns true at the end and change it to false.
This change might resolve the issue by adjusting how translation preferences are handled for ACF clone fields.
Please note that this solution might become outdated or may not apply to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: The client wants to understand how redirects based on IP and/or Browser Settings work when using the GeotargetingWP plugin in combination with WPML. They are interested in knowing which of the two (IP or Browser Setting redirects) has higher priority and if it's possible to alter this priority or create combination rules. Solution: We explained that the redirect option in WPML is managed with JavaScript and its priority depends on whether the GeotargetingWP plugin triggers before the JavaScript or not. We clarified that WPML does not have an option for browser redirects, so combined rules are only possible if GeotargetingWP allows for them, which we believe is not the case. We recommended checking the GeotargetingWP documentation for more information:
We also pointed out that the Lite version of GeotargetingWP will not work with WPML and suggested checking the following WPML hooks for potential enhancements or integration with Geotargeting plugins:
If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
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