Problem: The client has an issue where products that should be updated from English to Dutch are showing German content in the WPML editor, and the editor indicates that the default language is German. This is incorrect as the default language should be English. The client suspects that translations were added incorrectly in the past (German to Dutch instead of English to Dutch), causing issues with updates. Attempts to unlink the Dutch translation and relink it to the English product resulted in the default language reverting to German again. Additionally, switching from the classic editor to the advanced editor caused loss of already translated content.
Solution: We explained that currently, it is not possible to lock a language to only allow translations from English to other languages. Translations can be made from any language to any other language. Since the content was translated from a different source language, once unlinked and re-translated, it is impossible to map those translations to different source languages. Therefore, the solution is to manually add all those translations in the Advanced Translation Editor. Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If this is the case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket: https://wpml.org/forums/forum/english-support/.
