Problem: The client is experiencing issues with incorrect URLs in the product sitemap for foreign languages, where untranslated slugs from the original language are being used instead of the translated ones. Solution: If you're facing similar issues with your sitemap URLs when using WPML and Rank Math, we recommend installing and enabling the WPML SEO bridge plugin. You can find detailed guidance on setting up and optimizing your multilingual website with Rank Math and WPML in our documentation: https://wpml.org/documentation/plugins-compatibility/optimize-multilingual-websites-using-rank-math-and-wpml/ and https://rankmath.com/kb/multilingual-seo-wpml/. After activating the plugin, you should regenerate the sitemap by going to Rank Math SEO -> Sitemap Settings. Make a minor adjustment to enable the 'Save Changes' button, click it, and then revert the change if necessary. This action should update the sitemap.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: After updating plugins on your site, some translations are missing, and English appears in some sections of the basket and checkout pages in Slovenian and Croatian. Solution: If you're experiencing issues with translations not appearing correctly on the Cart and Checkout pages when using blocks, we recommend switching to shortcodes. Here are the steps you should follow: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes:
[woocommerce_cart]
[woocommerce_checkout]
3. Save the changes. 4. Navigate to WPML → String Translation. 5. Translate the necessary strings. This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is receiving a 'Your WPML account has expired' notification in WordPress after moving their site to a new domain and updating the URL in the WPML system. The client is not a developer and cannot access the 'Add plugin' option in WordPress due to the site being GIT based. Solution: We recommend trying to register the domain using a slightly modified URL. Specifically, instead of registering 'https://konopljazdravi.si', try registering 'https://konopljazdravi.si/wp'. This might resolve the issue with the WPML account expiration notification.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is trying to translate the WP Cookie Consent plugin using WPML but is unsure how to proceed. Solution: We recommend using the WPML String Translation to translate all strings of the WP Cookie Consent plugin. If some strings are missing, you should register them to appear in the translation table. You can do this by following the steps outlined in Finding Strings That Don’t Appear on the String Translation Page. It is advisable to use the "Admin Strings" option. Once activated, open the Frontend, and WPML will attempt to automatically register all visible strings.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
