Inicio›Soporte›Soporte en español›[Resuelto] Header y Footer no puedo editar en inglés porque no carga la pagina para editar
[Resuelto] Header y Footer no puedo editar en inglés porque no carga la pagina para editar
Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
Antecedentes del problema:
Estoy intentando acceder a Apariencia - Partes de plantilla - Front Header para editar los enlaces de los botones y configurar en inglés, ya que actualmente solo están en español. También tengo problemas similares con el Footer que no me deja guardar los cambios que hago. URL: enlace oculto
Probé estos procesos pero no funcionó:
- Fix del prefijo en los dos archivos PHP de WPML
- Aumento de memoria a 256M / 512M
- Verificación de traducciones en WPML
- Prueba con tema por defecto (Twenty Twenty-Three)
- Instalación de Plugin Healtcheck para validar el estado del website
- Desactivación de plugins y prueba uno a uno para validar si hay conflictos
- Accesos para edición por distintas opciones desde WordPress, pero no se guarda la configuración, y permanece igual
Síntomas:
En el caso del Header, la pagina se congela y no me permite hacer cambios, y para el Footer, puedo hacer cambios pero no me permite guardar estos cambios y solo me aparece el mensaje: Ha fallado la actualización. Las respuesta no es una respuesta JSON válida.
Preguntas:
¿Por qué no puedo editar el Header en inglés?
¿Por qué no puedo guardar los cambios en el Footer?
¿Tiene que ver que usé Kubio para crear/editar mi website?
- Luego ve a Apariencia > Partes de plantilla y haz un pequeño cambio en Front End header.
- Ve a WPML -> Gestión de traducciones y actualiza la traducción
Una vez hecho esto, el link apuntará al idioma correcto.
When we ran the tests you recommended, we didn't see any changes. There was no difference when trying to edit the header or footer in English. The page keeps freezing and won't allow us to save changes.
Could this be an incompatibility with Kubio?
How can we fix it?
Can we enable a diagnostic mode that allows us to make changes and test configurations without affecting the website?
Zona horaria: America/Argentina/Buenos_Aires (GMT-03:00)
Hello,
Thanks.
It's weird, it worked for me locally.
You should not edit the Front End header in English. You should make a small edit in the original language (Spanish) and the update the translation via WPML -> Translation Management. The link is updated automatically even if it does not show up in the translation editor.
In order to test without affecting your site, I created a clean installation of WordPress, WPML, and all necessary WPML add-ons.
You can access the WordPress dashboard using the link below: enlace oculto
Kindly follow the steps below:
- Don't restore your site there.
- Install Kubio
- Replicate the issue with minimal steps.
- Then let me know and we will check it there
I installed Kubio, the Pathway theme, and in the image I'm sharing, the "Get Started Now" button includes the link to go from the Home page to the Blog page, which already works.
I wanted to automatically translate it to simulate the rest, but it notifies me that it needs credits.
Please help me generate that part so I can continue with the simulation.
The idea would be that if the page is in English, the internal link in the button doesn't go to the Spanish page; it should go to the English version, not back to Spanish.
Zona horaria: America/Argentina/Buenos_Aires (GMT-03:00)
Hello,
I added credits to the site and enabled the "dummy" translation engine. It will not generate "real" translations but simulate them, adding a language prefix to the texts. For testing purposes is OK.
The link will not work until you add this in WPML > Configuración > Configuración XML Personalizada:
Please help me activate translation. For some reason, I can't find the option since I'm still getting familiar with WPML.
The idea is to have English translations enabled on the pages, that is, to switch between languages. When they are in English, and when I press the button on the Home page that directs to the blog page, it stays in English.
I copied the text from the XML code, but I'm still not sure if it works.
Perfect, thanks for the instructions.
When I checked our shekinah-group.com/fortress portal, I found that I have a duplicate front-end header in the translations.
Could that be the cause, or one of the causes, of the problem?
I followed the steps in the video, and it shows that the translations are complete, so it should work. However, when I check my website, the button to keep the page in English still doesn't work.
Zona horaria: America/Argentina/Buenos_Aires (GMT-03:00)
Hello,
Thanks. FTP is not needed.
I did two things:
- In the Kubio template part (Front End header), I used a relative URL for the button link: /fortress/contact, instead of the full URL.
- I purged the SG cache after updating the translation.
As far as I can see, it's working OK. Can you please confirm?
If it works, perfect!
Thank you very much for your help with this part.
Now, we just need to fix the footer issue, which doesn't allow editing.
When you go to edit in the Footer template section, the button named "Inicio" has the automatic translation "Beginning," and we want to correct this and change it to "Home."
The page does allow editing, but when I save it, I get the notification: Update failed. The response is not a valid JSON response. (I've attached a screenshot.) With this problem, the changes aren't saved.
We need to fix this so we can save changes for this occasion and as many times as we need.
Los hilos nuevos creados por Otto y vinculados a este se encuentran a continuación:
