[Gelöst] WPForms Calculation Addon not working due to WPML
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Background of the issue:
Ich versuche, ein Problem mit dem WPForms Calculation Addon zu lösen, das aufgrund von WPML nicht mehr im Browser funktioniert. Ich habe bereits mit dem WPForms-Support gesprochen, und es scheint, dass ein Fix in Arbeit ist. Ich benötige den Patch dringend, da die Seite live ist und in einer Kampagne genutzt wird. Ein ähnliches Problem wurde zuvor durch einen Patch gelöst, den ich hier angepasst habe: https://wpml.org/errata/wpforms-calculations-calculation-not-working-with-wpforms-multilingual-enabled/. Nach dem neuesten Update funktioniert es wieder nicht. Der WPForms-Support meinte, dass WPML das Problem beheben muss. Der Link zur Seite mit dem Problem ist: versteckter Link.
Symptoms:
Die Berechnung der Formulare wird nicht mehr im Browser durchgeführt. Wenn die Slider bewegt werden, sollte ein Ergebnis angezeigt werden, was nicht der Fall ist.
Questions:
Kann ich den Patch früher erhalten oder einbauen?
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
Thank you for sharing the package. In the copy you sent, it seems that the calculator is working properly when WPML and WPForms Multilingual are activated. I recorded a video showing: versteckter Link
Am I missing something? If the behavior is different in the live website, please share a Loom screenrecording showing it, so I can better understand the issue. Thank you.
with the last problem with the hook, there were also problems when support copied the page. Perhaps there is a difference in the caching if the page already existed.
Please take a look at the page live: versteckter Link there you can see in comparison to your video (as it should be) that it does not work (since the last update of WPML). It's all frontend code and a dev. should have debugged it quickly.
Indeed, there must be a difference between the version I have and the live website. It's likely that it's something server related, or some corruption that was fixed upon copying.
Is it possible for you to give me access to the live website? I just want to compare settings and files and won't make any changes to it. It will help me find the cause.
I've enabled the private fields. IMPORTANT
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
I checked your live website and noticed that the WPForms Calculations Addon was inactive. I activated it as a test, and it worked normally with WPForms Multilingual active as well. Can you please test that on your side?
Please activate WPForms Calculations and test again. It's deactivated at the moment.
