Problem: The client is experiencing issues with their website after translating the homepage from English to German using WPML. Specifically, the font size of numbers is larger in the German version, and some icons and product pictures are missing. Solution: 1. For the font size issue, it appears that the client might not have set a different font size intentionally in the default language. This could have occurred accidentally while editing the page in Elementor/Porto Builder. We recommend checking the settings in these builders to ensure consistency across translations. 2. Regarding the missing icons and product pictures, the issue was related to the Porto layout 'Product type' not being correctly translated to the second language. We resolved this by deleting the German layout, which corrected the display issues. We suggest doing the same for other languages and Porto layouts if they use the same dynamic content.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
Problem: You are trying to enable automatic translation for Chinese (Simplified) in WPML, but the target language does not support automatic translations. Solution: Chinese Simplified should be preconfigured and mapped for automatic translation, except when using Google as the translation engine. For details on supported languages and translation engines, please visit https://ate.wpml.org/mt_langs.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at https://wpml.org/forums/.
