Problem: The client was using WordPress version 5.8 and WPML version 4.4.10 and encountered issues where the translation management interface and string translation did not appear. Solution: 1. We advised the client to activate the WordPress debug mode by following this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ 2. We instructed to activate the WPML plugins and check if the Translation Management and String Translation appear under the WPML menu. 3. We recommended increasing the WordPress memory limit to at least 256MB by adding the following code to the wp-config.php file:
4. We suggested updating all WPML plugins to the latest version and checking if the issue persists. 5. It was discovered that the 'Disable All WordPress Updates' plugin was causing the issue. After deactivating this plugin and updating the WPML plugins and WordPress core, the problem was resolved.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are working on a site and facing an issue where, after selecting the German language on the homepage, the site switches back to the English version instead of staying on the German pages. Solution: This problem is not related to redirects as the URL points correctly with HTTP Status 200. We recommend checking the translation of your menu to ensure that each button is properly translated and that the link targets are correctly set. This includes items like 'Elektronik', 'Mode', 'Geschenke', 'Musik', and 'Mein Konto' in both the main and footer menus. You can translate the menu by following the steps outlined in our documentation: Translating Menus.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the description at the bottom of the product details page cannot be recognized and called, and automatic translation is not completed. Solution: We recommend translating the category when translating a product with an assigned category. This approach ensures that the category itself gets translated in general. It's important to disable the option "Don't show translated taxonomies in Translation Editor" during this process. After translating, you can re-enable this option if needed. For a practical demonstration, please check this video: https://www.awesomescreenshot.com/video/44597707?key=f73d8b8bbfd607a65b30cdf0ab51c9e7 Additionally, you can translate all categories at once by following the instructions here: https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to have the content of the product details page recognized and automatically translated using the WPML plugin. Solution: If you're experiencing this issue, we recommend checking the translation preference settings for your custom fields. These fields might be set to "don't translate." You should change them to "translate" by following the steps outlined in the WPML documentation on Translating Custom Fields. After updating the settings, open the product details page and resave it. This should allow the content to appear in the translation editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please check related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins installed, and confirm the version of the permanent fix. If the problem persists, we highly recommend opening a new support ticket with us for further assistance at WPML Support Forum.
