In many Web agencies that use WPML, different people need to download, register sites, open support tickets, and pay for the subscription. You can now create user profiles for each of them on WPML.org.
Starting today, Multilingual CMS and Agency account owners can add more people to their WPML account. This allows different people in your team to login to WPML.org and get what they need.
When you add users, you set their roles, so they have the right permissions. This ensures important emails are sent to the correct people and that users have access to the parts of the account that are relevant to their role.
For example, if one of your developers asks us a support question, our reply goes directly to that developer.
Add a new user by filling in their email and role.
Adding a new user
The user’s role determines which parts of the account they can access and which email notifications they receive. You can choose from the following:
Developer – For people building sites using WPML
Finance manager – The person who will manage the subscription and payment method
Content manager – For people managing the site’s translations
Developer
Finance Manager
Content Manager
Build sites using WPML
Manage payments for your account
Manage site translations
User can download WPML
X
User can register WPML on client sites
X
User can ask support questions
X
X
X
Users can change payment method
X
Users can download tax invoices
X
Once the new profile is created, the new user needs to confirm their account by clicking the link in the email they receive. This will take them to a page to complete their profile and create a password.
Completing a user profile
Once a user is created, you can see them in the list.
A new user
When editing users, please note that only account owners can change a user’s role. The user that you created can update their contact information, but not their role.
Let us know what you think!
Your feedback is important to us. Leave us a comment below and we’ll reply!
4 Responses to “Add other people to your WPML CMS or Agency account”
Great improvement.
It will save me a lot of time.
Happy to hear it will be helpful for you, Marc!
This is a great idea, but there is one issue.
I am a developer so I have my own account and my clients have their own accounts. I tried to add myself as a developer to my client’s account so I wouldn’t have to login with their login and it says that email is already taken and to use another. This is a good idea, but there should be a way to link your account if you already have one. I imagine a lot of developers will be in this situation.
Thanks for your comment, Laura! I have shared your feedback with our development team for consideration.
Great improvement.
It will save me a lot of time.
Happy to hear it will be helpful for you, Marc!
This is a great idea, but there is one issue.
I am a developer so I have my own account and my clients have their own accounts. I tried to add myself as a developer to my client’s account so I wouldn’t have to login with their login and it says that email is already taken and to use another. This is a good idea, but there should be a way to link your account if you already have one. I imagine a lot of developers will be in this situation.
Thanks for your comment, Laura! I have shared your feedback with our development team for consideration.