Este hilo está resuelto. Aquí tienes una descripción del problema y la solución.
Problema: El cliente necesita traducir un enlace personalizado en el menú principal que contiene un '#' y que no se muestra en inglés ni en francés. Solución: Para traducir enlaces personalizados en el menú, recomendamos seguir esta guía paso a paso: 1. Accede a la documentación de WPML para traducir enlaces personalizados: https://wpml.org/documentation/getting-started-guide/translating-menus/#translating-custom-links-after-wp-menus-sync. 2. Sigue las instrucciones proporcionadas para sincronizar y traducir los enlaces personalizados en tus menús.
Es posible que esta solución no sea relevante si ya está desactualizada o si no se aplica a tu caso. Si después de seguir la guía los problemas persisten, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas asistencia adicional, no dudes en contactarnos en el foro de soporte de WPML.
Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
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Hello. We have a main menu option with a custom link called "Empresa" and in the custom link it has a '#' and it's not translated. I need that text to appear in English and French. Can you tell me how I can translate this link?
Certainly, it is possible, however, before proceeding further, I would like to clarify a few things. Have you attempted to follow the guide that I shared with you earlier regarding the translation of custom links?
Kindly upload the screenshots demonstrating the issue you are facing, along with the steps you took, so that I can assist you better.
Thank you for your feedback. Now, it is straightforward what the issue is.
I noticed that you are using outdated WPML plugins. Could you please update your WPML plugin and add-ons to the latest version, 4.6.10, to benefit from the latest bug fixes and improvements? This may not necessarily resolve your problem; however, in order to troubleshoot the issue best, we need to work on the latest code available.
You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/
If you do not see the updates, you might need to click on the Check for updates button in the Plugins → Add New Plugin → Commercial tab.
After, try again to translate this menu item.
Please remember to backup your database first before you proceed.
Let me know if the issue persists after an update has been done.
I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
