Known issue

Problem:
The client is experiencing an issue where the post carousel is not displaying on the Japanese translated pages of their website. The posts are of a custom post type called "projects".
Solution:
We discovered that all Japanese posts were set as drafts. After publishing these posts, they were properly assigned to their respective categories, which resolved the issue and the post carousel now appears correctly on the Japanese pages. If you're experiencing this issue, we recommend checking the status of your posts in the translated language and ensuring they are published and correctly categorized.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
You are experiencing an issue with WPML where a specific database table, 'netiyoga_staging.nDQNzg_icl_strings', does not exist. This problem occurs while working with the language 'en' in the context of 'WP Endpoints'.
Solution:
To resolve this missing table issue in your database, we recommend following the steps outlined in this article: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/. Before proceeding with the solution, ensure that you back up your database to prevent any data loss.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
If you're trying to translate the 'buy now' button on the WooCommerce checkout page and it's not translating, even after trying solutions from other forum topics.
Solution:
We recommend taking a backup of your site and then applying the workaround provided in our errata page. You can find the necessary steps and details here: WooCommerce Multilingual Cart Page Strings Not Translated When Using Blocks. Additionally, for more information on WooCommerce shortcodes, please visit: WooCommerce Shortcodes Documentation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket at WPML Support Forum.

Problem:
If you're trying to enable Redis on your website and find that you cannot save products normally, where the page gets stuck and does not redirect to the translation successful screen, even though the product saves correctly in the background.
Solution:
We recommend checking our known issues with Redis cache at this page. Additionally, download the necessary file from this link and add it to the appropriate folder on your server. After doing so, please clear your cache and test the functionality again. It might also be helpful to share your Debug information with us to better understand your site's configuration. You can find a detailed explanation on how to provide this information at this link.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us at WPML support forum.