Problem: You are trying to update content on your site using WPML, but the old translated content is not showing in the Advanced Translation Editor (ATE), although it appears on the frontend.
Solution: If you previously used the Classic Translation Editor (CTE) for adding or editing translations, this might be the cause. Content translated in CTE or imported will not be available in ATE if you switch the editor settings. To resolve this, you need to either continue using CTE or re-translate the content in ATE to utilize its translation memory features for future updates. Additionally, ensure that any translations you complete are 100% finished to be saved in the Translation Memory, allowing for subsequent updates.
Please note that translations done in CTE or the WordPress editor are stored in your site's database, and Translation Memory does not keep track of these translations.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem:
Some translated pages or posts are redirecting to the homepage even though the translations exist. Solution:
If you're experiencing redirects of translated pages or posts to the homepage, we recommend updating the post in the translated language. Here's how you can do it:
1. Edit the post in the translated language.
2. Click on 'Update' to save the changes.
3. Check if the post is now accessible on the frontend.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.
