Problem: The client reported that their homepage only displayed in English despite having translated the site into four languages using WPML. Additionally, they encountered an issue where the logo disappeared when navigating to a translated page. Solution: 1. We identified that redirections were causing the German and Portuguese versions of the homepage not to display. We recommended checking and adjusting these redirections and ensuring that all translations are published. 2. To address the site's performance and possibly related issues, we advised increasing the WordPress memory limit. This can be done by adding the following line to the wp-config.php file:
This line should be placed above the 'That's all, stop editing! Happy blogging.' line. Further verification of the WordPress memory limit can be done through WPML -> Support. 3. Regarding the disappearing logo on translated pages, we needed further investigation into the site's configuration. We requested access credentials to examine the settings more closely and asked the client to describe how they edit the logo.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
