fredrikS-7

Problem:
The client reported performance issues on their site, suspecting a conflict between the Uncode theme and WPML. After testing with a default theme, the site ran faster, indicating a potential issue with the Uncode theme.
Solution:
We recommended checking the known issue with the Uncode theme, which involves a high number of database requests. The suggested workaround includes modifying the theme's functions.php file by adding the following line:

add_filter("uncode_core_use_text_fields_for_cpt_selects", '__return_true');

We also advised making a full site backup before proceeding with any changes. Despite these efforts, the client experienced no improvement, and further investigation suggested that the performance issues might not be directly related to WPML but could be due to other factors, including a recent Uncode update and a WooCommerce issue.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.