Problem: The client is unable to see the French translation of text from the "WP-PageNavi" plugin on their French page, despite following the usual steps for string translation.
Solution: 1. Navigate to WPML >> String Translation page. 2. Click on the Translate texts in admin screens » link at the bottom of the page. 3. Search for the required string. 4. Select the string. 5. Click on the Add to String Translation button. 6. Return to the String Translation page by clicking on the "« Return to String Translation" link. 7. Add the translation from the WPML >> String Translation page.
For more detailed instructions on translating texts in admin screens, please refer to our documentation: Translating texts in admin screens.
If the solution provided here does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML support forum.
Problem: The client needs a recommendation for a plugin that is compatible with WPML for creating bilingual sitemaps for their French and English website. Solution: We recommend checking out our list of SEO plugins that are fully compatible with WPML for managing sitemaps on bilingual sites, which can be found at https://wpml.org/plugin-functionality/seo/. Additionally, to ensure full integration with WPML, we advise installing the WPML addon plugin "WPML SEO" which you can find at WPML SEO.
If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket in our forum at WPML support forum.
Problem: The client wanted to display only "Français" instead of "Français (French)" for the language in the header and was also unable to see the flags for the respective languages in the header navigation. Solution: We recommended the client to revert any changes made to the language translations columns in WPML > Languages > Site Languages > Edit Languages. Then, to customize the menu language switcher, we provided the following steps: 1. Navigate to WPML > Languages > Menu language switcher. 2. Click the pencil icon to edit the language switcher. 3. Enable the flag option. 4. Disable the "Language name in current language" option. 5. Save the changes.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
Problem: The client is using the Divi theme along with a plugin called "Divi contact form helper" to add more options to the contact form module. However, when the "multilingual languages" option is enabled in the plugin, the contents of the contact form, specifically the "choose files/upload files" button, are not being translated into French.
Solution: Firstly, we recommend increasing the WordPress Memory Limit as the current limit is below the WPML minimum requirements. You can do this by adding the following code to your wp-config.php file, just before the /* That’s all, stop editing! Happy publishing. */ line:
Next, follow these steps: 1. Disable the Multilingual language option in the "Divi contact form" plugin settings. 2. Navigate to WPML-> Theme and plugins localization, select the plugin, and scan it. 3. Go to WPML-> String Translation. 4. Click on the "Translate texts in admin screens »" link. 5. Search for the needed strings. 6. Select the strings and click on the "Add to String Translation" button. 7. Click on the "Return to String Translation" link. 8. Translate the strings, clear the cache, and check the front end.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket: WPML support forum.
