Problem: The client reported a critical issue with WPML Advanced Translation Editor (ATE) on a live WooCommerce + WPML multilingual store. When sending a product for automatic translation using ATE, the translation process crashed and created fatal errors, specifically an 'InvalidArgumentException'. Despite several actions such as clearing WPML cache, switching to Classic Translation Editor, and deactivating conflicting plugins, the issue persisted. Solution: We performed several troubleshooting actions under WPML → Support → Troubleshooting. After these adjustments, we tested translations on the client's site with successful results in both Arabic and Persian using ATE. We asked the client to verify if the issue was resolved on their end and to check if the translations were performed correctly.
If you're experiencing similar issues, we recommend trying the following steps: 1. Navigate to WPML → Support → Troubleshooting and run the necessary troubleshooting actions. 2. Ensure that your Automatic Translation account ID is correctly updated and matches the records. 3. Test the translation with a few products to confirm functionality.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues with the Advanced Translation Editor (ATE) where translation jobs intermittently fail, particularly when sending products for translation to Arabic, and the request payload incorrectly contains:
"language_code": "callable"
instead of:
"language_code": "ar"
This error leads to translation jobs being created successfully but then failing or behaving inconsistently afterward. Solution: We recommend checking if this issue is similar to one previously reported. You can follow the ongoing support in your original ticket here: https://wpml.org/forums/topic/i-am-getting-issue-with-automatic-trasnlations/
If this solution seems outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
For further assistance, please contact us through the WPML support forum.
Problem: You are experiencing a critical issue with WPML Advanced Translation Editor on a live WooCommerce + WPML multilingual store. When sending a product for automatic translation, the translation crashes and creates fatal errors, specifically a PHP Fatal error indicating that an item should be a Collection, an array, or an object.
Solution: We recommend the following steps to address the issue: 1. Ensure that all in-progress automatic translation jobs are cancelled. 2. Clear the WPML cache. 3. Temporarily switch to the Classic Translation Editor to avoid further issues. 4. Deactivate any potentially conflicting plugins, such as Facebook for WooCommerce. 5. Repair WPML language information to ensure consistency. 6. Check if the issue persists. If it does, consider consulting the WPML support team for a deeper investigation into potential incompatibilities with PHP 8.3 or issues with the ATE job table or translation queue.
It's important to note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/topic/i-am-getting-issue-with-automatic-trasnlations/ for further assistance.
