Problem: The client is experiencing an issue where the calculation in WPForms does not work when both the WPForms Calculation Addon and WPForms Multilingual plugin are enabled. Solution: We have released an official workaround for this issue. We recommend following the steps outlined in the workaround to resolve the conflict temporarily. You can find the detailed instructions here: WPForms Calculations Not Working with WPForms Multilingual Enabled. Please note that a permanent fix will be included in future releases of the WPForms Multilingual plugin.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client is attempting to set up WPML XML configuration to translate the uagb/info-box block, but the title is not being translated despite the XML configuration. Solution: We found that there were two XML codes for the info box (uagb/info-box) in the WPML-> Settings-> Custom XML tab. We commented out these codes. We recommend that the client creates a test page, uses the Info Box, and tries translating it to see if the issue is resolved.
If this solution does not resolve the issue or seems outdated, we advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. Should the problem persist, please open a new support ticket at WPML support forum.
Problem: If you're unable to translate HTML messages set in WPForms Locker addon or other WPForms addon message fields, and you've checked for the string without success, you might consider modifying the XML configuration. Solution: We recommend following these steps: 1. Edit the
wpml-config.xml
file. 2. Add the following code:
<property>form_locker_user_message</property>
underneath this line:
<property>form_pages_footer</property>
3. Update the form. 4. Send the form to translation. These steps resolved the issue in our sandbox testing environment.
If this solution does not apply because it might be outdated or not suitable for your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
