mikeleD

Problem:
The client is experiencing an issue where products without a custom price set for a specific currency are still visible and purchasable when accessed from a country using that currency. This occurs despite having activated the 'Show only products with custom prices in secondary currencies' setting in WCML. The expectation was that the product would either not be displayed or not show prices and prevent purchasing in such scenarios.

Solution:
We clarified that the 'Show only products with custom prices in secondary currencies' setting should hide products that do not have a manual price entered for the secondary currency on the frontend of the translated shop. However, if no custom price is entered, the system defaults to using the automatic exchange rate to display prices, which is the observed behavior. This is not a bug but the intended functionality of the plugin. To achieve the desired behavior of hiding products or disabling purchases when no custom price is set for the specific currency, a custom solution would be necessary as this is not supported out of the box by the WPML plugins.

If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues and verifying that you have the latest versions of themes and plugins installed. If the problem persists, please open a new support ticket.