Problem: You are using WPML with WooCommerce and facing an issue where you want to set different VAT rates for the same product on different language versions (Slovak and Czech). The fields "Tax status" (_tax_status) and "Tax class" (_tax_class) are locked in the translation, preventing you from setting a different tax class for the Czech variant of the product. Solution: Unfortunately, it is not possible to unlock or independently modify the "Tax class" (_tax_class) field in a product translation for different language variants without switching the entire product to "Translate independently". This is because taxes are determined by the customer's location rather than their language. You can configure the tax rates in WooCommerce by specifying a tax amount for each country, which will then be adjusted based on the customer's address. To set different tax rates for each country, navigate to WooCommerce > Settings → Tax → Standard Rates.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client needs to configure their WooCommerce store to restrict billing and shipping addresses to Slovakia only on the Slovak domain (imedical.sk), and to the Czech Republic only on the Czech domain (imedical.cz). They are using WPML for multilingual support and have different domains for each language. Solution: If you're experiencing this issue, we recommend the following steps: 1. Navigate to WooCommerce -> Settings -> General -> Sell to specific countries, and select the countries you'd like to sell to in the default language. 2. Go to WPML -> String Translations. 3. At the bottom of the String Translation table, click on "Translate text in admin screens." 4. Search for
woocommerce_specific_allowed_countries
&
woocommerce_specific_ship_to_countries
. 5. If found, select and add them by clicking the "Add to string translation" button. 6. Return to the String Translations page and translate the string by adding the language code for the country you'd like to restrict.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: The client needs more than the 250,000 credits available with the Multilingual Agency plan for their website. Solution: We recommend purchasing extra credits as detailed in our documentation on Automatic Translation Pricing. Additionally, the client can use the prepaid credits and then switch to a pay-as-you-go membership subscription once those credits are depleted. WPML will notify the client when more credits are needed to continue with automatic translation.
Please note that this solution may not be applicable if it's outdated or not relevant to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have installed the latest versions of themes and plugins. If this solution does not apply to your situation, please open a new support ticket in the WPML support forum.
