Problem: The client is trying to translate only three specific images on their website using the Media Translation plugin. However, after doing so, some other images that do not require translation are not displayed on the translated pages. The client noticed that missing images have a pencil icon in the Media Translation editor, while the images that are displayed correctly have a plus icon
Solution: If you're experiencing missing images on your translated pages after using Media Translation, we recommend the following steps: 1) Navigate to WPML >> Support page, and click on the Troubleshooting link. 2) On the Troubleshooting page, click on the following options in the Clean up section, waiting for confirmation after each: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables 3) Go to WPML >> Settings >> Media Translation. 4) Click on the Start button and wait for the process to finish.
After completing these steps, delete the homepage translation on the staging site and translate it again. This should resolve the issue as it may have been caused by corruption of the images in the English language.
Problem: The client is trying to translate the header template using Divi Builder with WPML, but the URLs in the DonDivi DiviMenus Flex modules are not being translated and still point to the original language pages.
Solution: 1. Navigate to WPML-> Settings-> Custom XML Configuration tab. 2. Insert the following custom XML configuration:
3. Click "Save". 4. Edit the page/template in the default language and add the page's full URL. 5. Update the page/template. 6. Update the translation and search for the URL to ensure it's translated.
