Problem: The client was unable to see the French translations on their Elementor pages, and the media titles and tags remained in German. Additionally, they could not translate the footer template and received an error message stating that a footer already exists. Solution: 1. We identified that the site was missing the String Translation plugin. After installing this plugin, the translations displayed correctly. 2. For translating media information such as alt tags, descriptions, and titles, you can do this manually via WPML -> Media Translation. Alternatively, to automate this process, navigate to WPML -> Settings -> Media Translation section and enable the last checkbox. This setting allows media information to be translated along with the content.
If this solution does not resolve your issue, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
