shinji fukuda

Problem:
The client is experiencing an issue where translation credits were not returned to their WPML.org account after deleting and re-registering their website due to a server migration.
Solution:
1. We asked the client to provide the link to the site where the issue was encountered.
2. We inquired if the client wished to return all available credits from that site to their WPML.org account.
3. Upon reviewing the details, we found that the previous '14415' credits were not returned to the client's WPML.org account
4. We asked the client to confirm whether they would like us to return the credits to their WPML.org account or assign them to the site.
5. After confirmation, we processed the request.